| Quality Management System | A documented quality system covering purchasing, production, inspection, nonconforming products, corrective action, and customer complaints. | Current ISO 9001 certification from an accredited certification body, with the certificate scope covering the relevant manufacturing or trading activities. | Certificate number, scope, expiry date, certification-body verification, internal quality procedures, and recent audit findings. | 15% | 0–5 5 = independently verified and well implemented; 3 = valid certificate with limited evidence; 0 = no controlled system. |
| Part Compatibility | Accurate cross-reference information based on engine family, model, configuration, serial-number range, application, and revision level. | Compatibility must be confirmed from manufacturer part numbers, engineering drawings, service documentation, or a controlled cross-reference database. A visual match alone is insufficient. | Compatibility declaration, dimensional drawing, engine application list, serial-number coverage, and written confirmation of exclusions. | 18% | 0–5 5 = documented fitment and configuration control; 3 = partial cross-reference; 0 = unverified interchangeability claims. |
| Material and Metallurgy | Correct material grade, heat treatment, coating, and surface condition for the intended engine application. | Material grade and treatment should match the approved drawing or technical specification. Critical steel components should have traceable heat or batch identification. | Material certificates, heat-treatment records, coating specifications, hardness reports, and sample-based positive material identification where appropriate. | 12% | 0–5 5 = complete traceability and test records; 3 = basic certificates; 0 = undocumented material claims. |
| Dimensional Accuracy | Parts manufactured within drawing tolerances, including critical diameters, flatness, runout, surface finish, and sealing dimensions. | Inspection results should demonstrate conformity to the latest approved drawing or specification. Critical dimensions should be checked with calibrated instruments or a coordinate-measuring system when required. | Inspection reports, control plans, calibrated-equipment records, first-article inspection reports, and measurement-system records. | 15% | 0–5 5 = complete dimensional report; 3 = sample inspection only; 0 = no measurable conformity evidence. |
| Sealing and Gasket Performance | Gaskets, seals, O-rings, and sealing surfaces suitable for the specified fuel, oil, coolant, temperature, and pressure conditions. | Elastomer and gasket materials should be selected for the operating medium and temperature range. Sealing parts must not be supplied with unknown material substitutions. | Material designation, temperature range, compatibility statement, compression or leakage test results, and storage-life information. | 10% | 0–5 5 = application-specific material evidence; 3 = generic specification; 0 = unknown sealing material. |
| Functional Testing | Testing appropriate to the part category, such as pressure testing, leakage testing, balancing, electrical continuity, or bench testing. | Test methods, sampling frequency, and acceptance limits should be defined before shipment. Safety-critical or high-risk parts require stronger verification than routine service items. | Test procedure, test equipment identification, acceptance criteria, test record, and retained sample policy. | 12% | 0–5 5 = repeatable and documented tests; 3 = informal inspection; 0 = no functional verification. |
| Traceability and Identification | Permanent or durable identification linking each part or batch to production, inspection, material, and shipment records. | Packaging labels should include part number, revision or variant, quantity, batch or lot number, manufacturing date where applicable, and storage requirements. | Sample labels, lot records, production travelers, barcode system, certificate-of-conformity process, and recall procedure. | 8% | 0–5 5 = end-to-end traceability; 3 = batch-level records; 0 = unmarked or untraceable parts. |
| Packaging and Preservation | Packaging that protects machined surfaces, elastomers, electrical terminals, and corrosion-sensitive components during storage and transport. | Parts should be clean, sealed or protected as appropriate, immobilized against impact, and supplied with corrosion protection compatible with the application. | Packaging specification, transit test or damage history, desiccant and corrosion-protection method, and shelf-life instructions. | 5% | 0–5 5 = engineered packaging and preservation; 3 = basic protective packaging; 0 = recurring transit or corrosion damage. |
| Supply Reliability | Stable capacity, controlled subcontracting, realistic lead times, safety-stock planning, and advance notice of engineering or material changes. | Supplier should provide historical on-time delivery data, production capacity information, escalation contacts, and a documented change-notification process. | On-time delivery report, lead-time commitment, capacity statement, business-continuity plan, and change-control procedure. | 10% | 0–5 5 = measurable performance and contingency planning; 3 = stated capability; 0 = repeated unexplained delays. |
| Warranty and Corrective Action | Clear warranty terms, complaint-response process, root-cause analysis, replacement policy, and corrective-action tracking. | Quality complaints should receive containment, root-cause analysis, corrective action, and effectiveness verification. Response times should be contractually defined for critical parts. | Warranty policy, sample 8D or corrective-action report, complaint log, return-material process, and effectiveness-review records. | 5% | 0–5 5 = documented and time-bound process; 3 = replacement-only policy; 0 = unclear responsibility. |
| Technical Support | Qualified technical personnel able to review installation conditions, tolerances, failure symptoms, and application-specific risks. | Supplier should be able to provide installation instructions, torque or clearance data where relevant, troubleshooting support, and technical responses in a defined timeframe. | Technical contact list, installation documentation, response-time commitment, failure-analysis capability, and training records. | 5% | 0–5 5 = engineering-level support; 3 = basic sales support; 0 = no technical ownership. |